For the last four weeks of so, I’ve been practicing a good writing habit. As soon as I get into the office, before I check my emails or agenda for the day, I write for ten whole minutes.

Week one was automatic writing. Lately, I’ve been assigning myself little writing assignments for my ten minutes.

This morning, nearly fresh out of ideas, I turned to Google for a writing prompt. I had NO IDEA how unhelpful the results would be. Here is a sprinkling of the most appalling and least helpful:

1.    Poking fun at you, a relative gives you a dubious award at a family picnic. In a twist, you accept the award and give a short speech. Write the scene.

2.    You are running for president of the writing community. What promises do you make to swing voters in your direction?

3.    When was the last time you saw a coaster? What meaning of the word ‘coaster’ inspires the best memory for you?

While these prompts might meet with some success at a senior center writing seminar, content writers need more meat, more action. If we’re going to spend time writing for ourselves, before we start a day of more writing, certainly we can find a more provocative muse than a coaster, or the prospect of being president of the writing community.

Here’s a prompt from the notebook of yours truly, inspired by my recent fascination with historical fiction.

•    Choose a story from a news source of your choice. (Sparse, AP wire or police blotter stories work the best for me.) Write a scene based on the characters involved in the news story, either leading up to the main event of the story or explaining what happens after the news story comes out.

Do you set aside time to write for yourself? What do you do to get your wheels turning?

—Wendy Joan

Bookmark hell from ian alexander on Vimeo.

Learn the all the notes. Sing all the songs

Whistle While You Work

Business goals, gap analysis and taxonomy definitions are useful tools for determining what should be said where. And the different tactical delivery methods: (video, how-to article, mobile, info-graphics, social media) dramatically affect the presentation and context of the content,  helping us determine the how. Combined with budgets, calendars, SEO, style guides and a host of other details, Content Strategy attempts to responsibly create quality content and put it where it is most appropriate, in the most viable format. What song we whistle while we are doing it is inconsequential, as long as it is in tune with rest of the symphony.

Content Strategy Mimids

Most everyone can recognize the song of the Blue jay, Seagull or (fill in your regional bird). Each bird’s song is distinctive and helps them mate, protect, and communicate. But Mimids, the family of birds that includes mockingbirds, are one of the few birds that can mimic the sounds of other animals, including other birds. This is their most powerful tool and the foundation of how they survive.

Content Strategy, a broadly under-defined term, fits rather well into the family of Mimidae (Mimids). Our tools and roles are centered on our ability to mimic, understand and interconnect many different practices. Sometimes due to our ability to whistle different tunes, we are viewed as extra, unnecessary or covered under the punch list of another practice. When this is true it is usually due to poor project management or unsatisfactory vendor assessment/selection.

Great content strategists are like that friend you have who is just as comfortable (and charming) discussing Renaissance art at an Upper West Side gathering as they are graffiti in a Brooklyn rail yard. They are the kind of people who, years after knowing them, you realize they speak Swahili and went to Rice on a basketball scholarship. They are multi-faced, fascinated and fascinating. They are happily many sides of many coins and their ability to sing the appropriate song at the appropriate time, without sticking to a style, or favorite key, is what makes them valuable.

In the Content Strategy (CS) world there are four basic families:

The Mimid Families

Content Strategy Technologists—are perfect for projects that are CMS heavy (assessments, migrations, template setups), or require medium-to-heavy code/data base lifting or understanding in order to bring a project to fruition. The technologists are usually technical project managers or coders who understand that technology that just pushes numbers around is called a calculator. And calculators aren’t all that engaging to read on a Sunday.

Content Strategy Editorialists—are perfect for projects that require managing and organizing content at the nuts and bolts level (content inventory, style guide creation, editorial calendaring and curation.) These folks are writers at heart but stole away from the Underwood years ago and realized that content needs technology. *See bankrupt magazines and newspapers.

Content Strategy UX/IA’ers—are perfect for projects that require managing and organizing content at both the macro and micro level (gap analysis, wire-frames, content identification). Content Strategists with IA/UX leanings are a powerful blend of logic, information architecture understanding and have a particularly valuable focus on the space where content meets and becomes information. Go Team OmniGraffle!

Content Strategy Designers—are perfect for projects that require managing and organizing content when design is a key element of how and why the information is being presented to the user. There are some designers who simply copy the text the copywriter gave them from WordPad to Photoshop and make it pretty. There are others who ask questions like “why are we saying this on this screen.” Wireframes, information architecture and even some front-end coding are tools in their belt. These people usually have great haircuts.

Detailing these four types of Content Strategists is not meant as a selective quadfurcation but more as a glossary of the broad skill-set under the Content Strategy umbrella. And while each of the above may have leanings towards one strength, be it Design, UX/IA, Editorial or Technology, the practice itself hinges on the practitioner’s ability to understand all the notes and know when to sing which song, when to listen and when to hit shuffle.

—Ian

It’s a simple question really—what is your digital footprint?

The obvious first step most people would take would be to consult one of the mainstream search engines.

So sure, you can Google yourself, or if you are feeling particularly jaunty, give Bing a whirl.

Metasearch engines like Dogpile and Mamma can give a broader view, sometimes pulling in more obscure results.

Semantic search is the next step. Kosmix, Clusty and Primal Fusion are just three examples of this new way to search the web.

But if you want elegance and simplicity in the answer to our simple question, there is only one place to turn, Personas, an MIT-based project that began as an art installation.

The homepage is lovely, and, until a few days ago, looked like this:

But, this week, some explanatory text was added:

I have an uncommon last name, Maziarz, so if I do a web search on myself, the results are pretty focused, so I was interested to see what Personas came up with. I ran the search five times, and, interestingly, got five different answers.

The first, and my favorite, due to the outsized presence of the word “illegal,” is below:

I’m not sure where the “fashion” or the “religion” bars come from, but the rest were at least plausible. The other four times I ran the search, “news” continued to dominate (no surprise after 10 years in the newspaper biz), but illegal disappeared altogether and the other fat and thin bars varied.

As the Personas homepage notes, data mining techniques are growing more sophisticated by the day, meaning that even the most faint parts of your digital footprint are being scanned, collated and analyzed by government and corporate entities.

How does the web see you?

—Jonathan

@bentpiton

If you want great content, nothing beats a compelling story.

It’s the first rest day of the 2009 Tour de France cycling race and in the absence of having to follow live updates from the roads of Gaul today, let’s look at nine elements of great storytelling as illustrated by this year’s Tour.

1. A rich backstory. This year’s iteration of the Tour has something that has been sorely lacking for the past few years: a compelling backstory. The backstory is one that’s as old as human civilization: the conflict between the power and vitality of youth versus the wisdom and experience of age.
2. A young brash upstart. 2007 Tour de France champion Alberto Contador, known as “El Pistolero,” (The best cyclists get cool nicknames, unless they already have a Saturday matinee idol name, like Lance Armstrong.) was the heavy favorite coming in to the race. Not only was he riding for the strongest team, Astana, but he has proven himself to be one of the best climbers in cycling, winning the trifecta of cycling’s grand tours—Spain, Italy and France—already in his young career.
3. The old lion, back for one more shot at the title. Seven-time Tour champion Lance Armstrong stunned the cycling world last fall when he announced he was returning to competitive racing and planned to compete in the Tour de France, cycling’s biggest race. Armstrong, who spent more time in the tabloids than on his bike in the past few years, said he was mainly coming back to draw attention to his Lance Armstrong Foundation , one of the premier cancer education and support resources, but most pundits speculated that if Armstrong was going to race, he was going to race to win.
4. A grueling test. The Grande Boucle, as it’s known in France, is cycling’s most demanding test. Three weeks. Thousands of kilometers in the saddle. Tens of thousands of feet of climbing. Nowhere to hide. This year’s course is somewhat peculiar for several reasons.  The team time trial was back, but the individual time trials are short and technical. The race’s two forays into alpine territory feature only three summit finishes and one of the Tour’s legendary obstacles, the Col du Tourmalet, was placed in the middle of stage, reducing its race impact to nil.
5. A shot across the bow. In the race’s only summit finish in the Pyrenees, into the ski station at Arcalis in Andorra, a select group of contenders rode together toward the summit until Contador, apparently not acting on team orders, attacked the field and rode away alone toward the finish. This show of strength added fuel to the fires of discord between Armstrong and Contador and indicated a possible split in the team.
6. The French. Can you minimize the fact that this race is taking place in France? No way. The French love a good story and they love to be right in the middle of it. After a love/hate relationship with Armstrong while he was winning the Tour, the French have jumped on the Lance bandwagon this July. As Velo News editor-at-large John Wilcockson (@johnwilcockson) noted last week, “The French love an underdog—and old dogs.”
7. An unwritten code of conduct. When Contador took off on the road to Arcalis, Armstrong was bound by the part of the cycling code that does not allow you to attack a teammate once he goes up the road alone.  Armstrong instead stayed back to mark the other contenders, none of whom tried to follow Contador. Contador is bound by the same code (of course, they are more like guidelines than actual rules) and has stated that he won’t follow an attacking Armstrong when the race hits the Alps later this week.
8. A near insurmountable obstacle. What happens in the Alps may not even matter because of what stands in the way of riders on the penultimate day of the Tour. Two words that strike fear in the heart of every cyclist: Mont Ventoux. A summit finish on the “Giant of Provence” will likely decide who will ride into Paris the next day wearing the race leader’s yellow jersey.
9. Wild cards. Armstrong and Contador are not the only world-class cyclists competing in the Tour this summer. In addition to two other potential podium finishers on the Astana team (Levi Leipheimer and Andreas Kloden), 2008 TdF winner Carlos Sastre, two-time runner up Cadel Evans and others lurk, waiting for an opening.

Can Lance Armstrong beat back Contador’s challenge and the sands of time to win an eighth Tour?  Coming back to “win one more” rarely succeeds, but Armstrong can look at one other great champion who made it happen: Pete Sampras. Sampras won his fourteenth and final major championship, the U.S. Open, two years after most pundits had written him off.

The 2009 Tour de France has all the makings of race for the ages and certainly has more intrigue than the last few iterations. When will we know the true quality of this year’s story? Not for a while yet.

A story only becomes truly great when it passes into legend and someday when that legend becomes myth.

— Jonathan

(@bentpiton)

Photo of Mt Ventoux Summit by Pereubu

Photo of Tom Simpson Memorial on Mt. Ventoux by Welland

We may have reached the point in the internet revolution where pervasive broadband access has made everyone a publisher, but this explosion of content providers—most of them roaring pell-mell down the information superhighway—has made the need for savvy editors ever more acute.

This thought struck me yesterday as I was plowing through Flickr, looking for some photos to accompany an upcoming story. The simple search for “student teacher”—and mind you, this was not on the full Flickr library, but just the Creative Commons subset—led to nearly 900 results.

Too many to wade through, but after having exhausted the 7.4 million photos on Shutterstock and not even finding one appropriate and non-cheesy photo, it was off to the wild, wild West of photography, Flickr.

Screen after screen shuttled by, but eventually, I was able to dig up a few gems that could be sent to the stakeholders along with the story.

As I chugged through the 895 items tagged with the words student and teacher, I did find myself longing for a little self-editing from the photographers on the other end. Many of the photos were of dismal quality, the kind of snapshots that in the Fotomat era, would never escape the little envelope and find their way into an album. What, I wondered, was the person thinking who uploaded all 200 shots from a new teacher retreat in China, most of them underexposed and completely bereft of anything resembling composition? And what was with all the shots of the guy scooping out the innards of a watermelon? Why did the photographer feel compelled to take those photos in the first place, and then, later, decide that more than one needed to be shared with the world?

Why wasn’t the photographer editing as he went? When I trained as a photojournalist, I was repeatedly admonished to “Crop with the camera, not in the darkroom.”

Memory cards with massive capacities have made it too easy to take too many photographs. Giant hard drives make it too easy to keep every photo; just download and resume shooting. I am guilty of this at home. There are seven years worth of photos of my dogs and five years worth of photos of my son at home on my iMac.

But yes, only select images have been edited in Photoshop and either printed or emailed to family and friends. I can remember a set of photos, uploaded to a sharing site by a-family-member-who-shall-remain-unnamed, that contained more than 100 images of his young child, all from the same trip to a pumpkin patch or petting zoo. I scanned the thumbnails, but I couldn’t make myself leaf through all of the photos.

Which brings us back to why editors are going to be ever more valuable as the amount of content on the internet continues to burgeon. We may all be publishers, but we are not all editors.

1.    Editing is a skill. Whether it’s text, photos, video or audio, deft editing takes experience and knowledge.
2.    Editing is an art. Having the ear that detects a tin word, the eye that can pull the one image from hundreds or thousands or the touch to slice up an hour of raw video into 10 compelling minutes, there is an aspect to editing that cannot be acquired; it must be possessed.
3.    Editing takes time. If it’s not being done as the writer writes or the photographer shoots, it’s going to have to happen at the editor’s desk. The less care taken on the front end means the more care that will need to be taken on the back end.
4.    Editing takes care. Corralling and curating your content so that it stay fresh and compelling is the only thing that is going to keep your readers coming back.
5.    Editing is necessary. Is it reasonable to ask users to edit their own content? Maybe. Is it going to happen consistently and carefully? Probably not. There are plenty of websites that are just content dumps. Don’t let yours be one of them.

—Jonathan

(@bentpiton)

Photo by Jennie Faber

The digital revolution has driven another stake into the heart of the old world. And as a journalist who’s entry into the field was as a photographer, this one hurts.

Kodak announced on June 22 that it was ending the production of Kodachrome slide film, it’s oldest film product, and for many photographers, the gold standard for capturing life-like color.

This comes on the heels of other bad news in the photographic world.

Nikon, probably the world’s most famous manufacturer of cameras, now builds only two flim cameras, both SLRs, one pro model and one for amateurs. It makes no point and shoot film cameras. None. This contrasts with the nine digital SLRs it builds and the 17 digital point and shoot models it carries.

As a photography buff and a student of the art, this is a low moment indeed.

Sure, digital cameras make images instantly available, and I doubt the growing clamor for instant gratification in the United States will ever be slaked, but whatever happened to the good things that come to people who wait?

And yes, digital photos can be e-mailed around the world at the touch of a button, and yes, digital photos can be printed in the comfort of your own home, but hasn’t this level of convenience cheapened the value of a photograph? Are they still even worth a thousand words?

Of course, the quality of digital prints is still lower than what comes from 35 mm film. Even the best digital cameras only capture a fraction of the amount of information that’s enclosed in a single frame of 35 mm. That, coupled with most people trying to print digital photos on poor quality paper and using as low a resolution as possible, means that many, many digital photos barely qualify as snapshots.

But the worst thing about digital photography is that it kills the magical alchemy behind photography. It used to be an art, something that required skill, innate talent and time spent working in an apprenticeship role to someone who could pass on years of knowledge.

Photography classes must still teach composition and exposure, but with ever-more-automatic cameras and computer programs to fix nearly any photographic glitch, how long will it be before we are looking at nothing but perfectly composed, perfectly cropped and perfectly exposed — yet utterly lifeless and soulless — photographs?

Yes, I’m talking to you, Photoshop.

The days of students learning how to mix chemicals and how to work an enlarger in total darkness are long past, and the art is certainly poorer for it. Photography no longer requires a knowledge of chemistry, mathematics and physics. Everything is reduced to little ones and zeros, like so much else in the world.

I still yearn to have a darkroom in my home, a place filled with trays of acrid chemicals and kept in soothing darkness much of the time. A place where the right combination of science and artistry can still yield magic, magic in the deep blacks, the bright whites and the countless shades of gray of a real photograph.

—Jonathan

Photo by michelphoto53 en Rénovation

New iPhones hit the stores last week, and consumers—weak economy and two-year contract with AT&T be damned—went home with more than one million of the devices.

Despite the name, iPhones are not phones; they are powerful handheld computers. I own a first-generation iPhone and it can do things that early cell phones could never dream of; in fact, it can do things my first Apple product, a Macintosh SE purchased in 1990, never dreamed of.

Sure it can do all the standard smartphone tricks—texting, calendar, camera, maps with turn-by-turn directions, etc., but where the iPhone really excels is in it’s expandability through The App Store.

There are more than 36,000 apps available for the iPhone and those apps will do just about anything. Apple maintains tight control over the types of apps approved for distribution, but that has not stopped a flood of fart apps from spewing their effervescence throughout the App Store.

Without further ado, here’s a glance at the apps—good, bad and ugly—that grace the iPhones here at Eat Media:

Britta
My five favorite apps:
1.    Camera (Blackberry didn’t have one. Don’t know how I lived without it.)
2.    Maps
3.    Facebook
4.    YouTube (for playing Sesame Street clips to a cranky baby in the car)
5.    Amazon.com

The most disappointing app: Twitteriffic

The app that likely no one else in the office has: iPregnancy

Wendy
My five favorite apps:
1.    History Lite
2.    Wikipanion
3.    Facebook
4.    Pac Man
5.    NPR Mobile

The most disappointing app: UrbanSpoon is a great idea, but always recommends me to go to restaurants in St. Pete and Tampa. None of the suggestions are helpful, and Sarasota seems to be off the map.

The apps that likely no one else in the office has:
1.    The “Festivals” app, which lists every major religious festival this year and next, for eight major world religions.
2.    ”Snow,” which features snow falling across the screen while “Snow!” flashes. For some reason, I haven’t deleted it.

Jonathan
My five favorite apps:
1.    Oakley Surf Report: With a five-year-old obsessed with his Boogie Board, a good surf report is essential each weekend.
2.    Flashlight: Simple, but useful.
3.    YouTube: Time-kill central.
4.    Stars: I love the seasonal ballet in the sky and Stars helps me keep track.
5.    3banana: Note taking that syncs with my desktop computer at home.

The most disappointing app: Adventure. Thought this would be a fun trip down memory lane, but it was just sad to see what used to pass for quality entertainment.

The apps that likely no one else in the office has: Tracking the Eye. Hurricane season is on here in Florida.

—Jonathan (@bentpiton)

A lot of the discussion in the content strategy Twittersphere has the feeling of a group of blind people trying to describe an elephant.

There’s a lot of talk, all of it descriptive, some of it incisive, but it falls far short of describing the elephant.

And that’s the problem: talking about content strategy isn’t going to answer any of the problems at hand: if you really want to know the elephant that is content strategy, you need to talk to a zookeeper.

The content zookeeper has a base of knowledge that may have come from textbooks. But the reality is, those textbooks were written by professors who spent little, if any, time in the field. The theory of content-keeping differs widely from the dirty reality of it all.

No, the content zookeeper has gained much knowledge the old fashioned way—he has earned it. The lessons were frequently visceral and, as such, unforgettable. They often contradict the textbook, and sometimes, go places the textbook author has never even imagined.

So who are today’s content zookeepers?

• The content zookeeper has learned the hard lessons of information architecture and user experience from the daily maintenance of a web site. He has dealt with the limitations and woes of various content management systems and knows how to make them dance.

• The content zookeeper has learned the intricacies of SEO and SEM by digging deep in the stinkiest piles of metadata.

• The content zookeeper has learned the care and feeding of freelance writers and bloggers, because he not only writes his own blog, but has written hundreds, maybe thousands of articles and edited at least that many more.

• The content zookeeper has sketched wireframes on a cocktail napkin and turned them into a website.

• The content zookeeper has learned unanticiapted lessons about how content interacts with other content and either creates synergy or anarchy.

• The content zookeepers is nimble, adaptive and can see to the root of a problem quickly and efficiently.

• The content zookeeper’s mantra is: “Test, Assess, Repeat.” What’s working? Keep executing the content strategy, keep monitoring the metrics and keep cleaning up the messes. The content strategy may be static, but the tactics keep changing to meet the conditions.

Ultimately, the content zookeeper is there to cultivate the tension between what people do when they visit a website and what we want them to do there.

Being a content zookeeper isn’t rocket science, but it IS science. Hire a trained content keeper for your next project.

Here are a few other places to look: Brain Traffic, scatter/gather, Predicate.

— Jonathan (@bentpiton)

Photo by thinboyfatter

OK, so let’s say you are managing a website. It could be as simple as a blog written by one person on one general topic or something complicated that weaves massive amounts of content into an eCommerce matrix. Either way, it’s a large interconnected web of content—your content ecosystem.

Bottom line: your content already rocks, but it’s not bringing in the readership and without the readership, you are failing to deliver what you promised the CTO (sales leads, widget sold, butts in seats, whatever metric you are beholden to) when you were given control of the site.

So now what? How do you spread the word? How do you evangelize for your content without being obnoxious?

New school versus joins old school
This is going to require a blitz that’s at once comprehensive and low key. It’s going to require the latest social media savvy as well as traditional marketing tactics.

Navigating social media
Do you have a Facebook page? Are you still using MySpace? Who’s tweeting about you? Have you snagged the obvious domain names and Gmail accounts for your brand? (For a mighty herd of social media marketing tools, go here, or for a counterpoint on the value of social media for business, go here.)

Social networking
Facebook is growing explosively and has recently accelerated past MySpace in several key user metrics. Continue to ignore Facebook at your peril. This is not to say that Facebook in three years won’t be in the same tailspin that MySpace is currently experiencing, but you can’t afford to give those years away to your competitors.

Content promotion tactic: Establish a Facebook page. Do not let anyone who doesn’t have a personal Facebook page operate it. Give the operator free reign to update the page with the appropriate multimedia content and use the status update as an additional outlet to promote new content on your main site.

Micro-blogging
Twitter is something that makes no intuitive sense to many people before they start to use it. Once they do, however, its utility as an instantly updated and instantly responsive news and information kiosk becomes abundantly clear. How is your brand being talked about on Twitter? Are you tweeting, or has some impostor hijacked your brand for nefarious purposes? If your brand has yet to be sucked into a Twitterstorm, consider yourself lucky and be prepared.

Content promotion tactic: Establish a Twitter identity for your brand. The person in charge of your Twitter account should already be a Twitter user as they will know the etiquette as well as the advantages and disadvantages of the medium. Encourage them to start tweeting, but more than anything, encourage them to listen, monitoring what is being said about your brand and using Twitter to respond to customer relations issues. A little good will is going to go a long way. Then start using Twitter to promote your content.

Social aggregation
Search engines are just one gateway to online information. While SEO is important for now (but is likely to be made irrelevant by semantic search very soon) there are ways to avoid the deep dark pit of the Google algorithm and promote content through other types of search.  Social aggregation sites like Digg, Mixx, StumbleUpon and Delicious all offer some variation on the theme of sharing stories.

Content promotion tactic: Post a story to Digg and get some colleagues to Digg it. If it’s good content, it will gain its own traction and move up the list. Don’t overdo this. Same deal with StumbleUpon and some of the others. Be selective and use your best content.

Old School
Yes, you still need to be writing SEO friendly copy, entering appropriate and comprehensive metadata for each piece of content, sending out email newsletters, blogging, posting videos to YouTube, posting photos to Flickr and more. No one said all this free promotion wasn’t going to be time consuming.

Happy curating. Your content ecosystem will be all the healthier with a little care and feeding.

—Jonathan (@bentpiton)

Photo by baxterclaws