Thank you for the link. You hit the nail on the head for case studies. I’ve found that getting case studies is a lot of up front work. However, it gets us closer to our customer (we would be nowhere without them); helps us understand our customer and what value we bring to their business; Proves to us and them that we’re providing value that is tangible; and, provides a reference for press/articles and blog content for the future that gets our brand and our customer brand out.

Overall, it forces us to maintain a good, positive and productive customer relationship into the future that we can both use to grow our businesses.

Best,

Nate
Shipwire
Outsourced Storage (warehouse) and Shipping (order fulfillment)